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Telephones/Telecommunications
 

Telephones/Telecommunications

The following types of telephones are available for guests, meeting and convention service and administrative staff.    Please advise your Catering/Event Manager if you need the use of a phone for your program.
 
House phones
Used for in-house, local and toll-free calls only.  Telephone charge varies depending on the receiver’s location.
 
DID Lines
DID lines can be used for Long Distance, minimal PC and fax can work as well.  Telephone charge varies depending on the receiver’s location.
 
DID
For enhancements in addition to a DID Line, including speaker phone, please ask our Catering/Event Manager for a quote.  
 
B1 Telephone Lines
Outside line, not connected to the hotel switchboard. (Dedicated Number)
This line should be ordered when a client requires continuous use for PC, faxing or will be using the phone to make outside calls on a constant basis. The hotel operators need advance notice before we can activate the lines. The phone company/hotel operators require minimum 2 week notice for more than 2 lines.
Please ask our Catering/Event Manager for a quote.  
 
Internet Access
Broadband Access – T1.5 or greater (Call for price quote)
DSL (Call for price quote)
Please ask our Catering/Event Manager for a quote.  
 
Guest Room Calls
Type of Call                         Instructions                        Rates
Direct Dial-Bill to Room         0+area code + Number26      JPY including tax
EMERGENCY                          0+119                                 No Charge
Room to Room                     7+ room number                   No Charge
Local                                    0+Number                           Local Rate
local toll free                        0+ #0120 Number
International credit card call   0+Number270                      JPY sur charge will apply
 
Local, Long Distance and International Calls will be billed to your account only when the call is answered.  Applicable Taxes will be added  Rates subject to change. 
 
Voice Mail
Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out.
To hear messages, if the red light is flashing on your guest room telephone:
1.Lift the receiver
2.Press MESSAGE key.
3.Follow recorded instructions.

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Hilton Tokyo | 6-6-2 Nishishinjuku, Tokyo, 160-0023